Refund and Return Policy – LAKOBLOGS
Effective Date: March 1, 2025
At LAKOBLOGS, we are committed to providing high-quality jackets and ensuring customer satisfaction. If you are not completely satisfied with your purchase, we offer a hassle-free return and refund policy to make your shopping experience worry-free.
1. Eligibility for Returns & Exchanges
You may return or exchange an item if:
✔ It is unused, unworn, and in its original condition with all tags attached.
✔ The return request is made within 30 days from the delivery date.
✔ It is not a final sale or custom-made item.
✔ The item is defective, damaged, or incorrect upon arrival.
2. How to Initiate a Return
Follow these steps to return your product:
1️⃣ Contact Us: Email contact@lakoblogs.xyz with your order number and reason for return.
2️⃣ Approval & Instructions: Our support team will review your request and provide return shipping details.
3️⃣ Ship the Item: Pack the product securely and ship it back using the provided instructions.
4️⃣ Refund or Exchange: Once received and inspected, we will process your refund or exchange.
3. Refund Process
✔ Full Refund: If the return meets our criteria, a refund will be issued to the original payment method within 5-10 business days.
✔ Partial Refund: If the item is damaged or missing original packaging, only a partial refund may be granted.
✔ Non-Refundable Items: Final sale, gift cards, and customized products are not eligible for refunds.
4. Exchange Policy
✔ Exchanges are only available for size, color, or defective items.
✔ If the requested item is out of stock, we will provide a full refund or offer an alternative.
✔ You will receive a confirmation once your exchange has been processed.
5. Return Shipping Costs
✔ If the return is due to a defect or our error, LAKOBLOGS will cover the return shipping cost.
✔ If the return is due to personal preference, the customer is responsible for shipping fees.
6. Late or Missing Refunds
✔ If you haven’t received a refund after 10 business days, check with your bank or credit card provider.
✔ If the issue persists, contact us at contact@lakoblogs.xyz for assistance.
7. Contact Information
For any return or refund inquiries, reach out to us:
📍 Address: 8 Jesmond Rd Street, Killocraw, United Kingdom
📞 Hotline: 070 2152 1569
📧 Email: contact@lakoblogs.xyz
🌐 Website: https://lakoblogs.xyz/