Sales Policy – LAKOBLOGS
Effective Date: March 1, 2025
At LAKOBLOGS, we are committed to providing high-quality jackets and an exceptional shopping experience. This Sales Policy outlines the terms and conditions of purchasing products from our website.
1. Pricing & Payments
✔ Transparent Pricing: All product prices on LAKOBLOGS are clearly displayed in the respective currency.
✔ No Hidden Fees: The price at checkout is final, excluding any applicable shipping costs or import duties (if any).
✔ Accepted Payment Methods: We accept major credit cards, PayPal, and other secure online payment options.
✔ Discounts & Promotions: Promotional codes and discounts must be applied at checkout and cannot be combined unless stated otherwise.
2. Order Processing & Confirmation
✔ Order Confirmation: Once an order is placed, you will receive a confirmation email with order details.
✔ Processing Time: Orders are typically processed within 1-3 business days before shipping.
✔ Order Modifications: Changes or cancellations must be requested within 12 hours of placing the order.
3. Shipping & Delivery
✔ Worldwide Shipping: We deliver to multiple countries; shipping rates and times vary by location.
✔ Estimated Delivery Time:
- Standard Shipping: 7-14 business days
- Express Shipping: 3-7 business days
✔ Tracking Information: Once your order is shipped, a tracking number will be sent via email.
4. Returns, Refunds & Exchanges
✔ 30-Day Return Policy: Customers can return eligible items within 30 days of receiving their order.
✔ Refund Process: Refunds are processed within 5-10 business days after receiving the returned item.
✔ Exchanges: Items can be exchanged for a different size or color, subject to availability.
✔ Return Shipping: If the return is due to an error or defect, LAKOBLOGS covers the return shipping cost. Otherwise, the customer is responsible for return shipping fees.
5. Product Availability & Stock
✔ Limited Availability: Some collections are produced in limited quantities; items may sell out quickly.
✔ Pre-Orders: In case of a pre-order, the estimated shipping date will be communicated at checkout.
✔ Out-of-Stock Items: If an item is unavailable after purchase, customers will be notified and given the option of a refund or exchange.
6. Warranty & Quality Assurance
✔ Product Guarantee: We stand by the quality of our jackets and ensure they meet industry standards.
✔ Warranty Coverage: Any manufacturing defects found within 30 days of purchase will be eligible for a replacement.
✔ Exclusions: Damage caused by improper use, washing, or external factors is not covered under warranty.
7. Customer Support & Assistance
✔ For any order-related inquiries, please contact our support team:
📍 Address: 8 Jesmond Rd Street, Killocraw, United Kingdom
📞 Hotline: 070 2152 1569
📧 Email: contact@lakoblogs.xyz
🌐 Website: https://lakoblogs.xyz/